Elements and Performance Criteria
- Participate in planning the introduction of change
- Opportunities are taken to respond to the changing needs of customers and the organisation
- Effective contributions are made to the organisation's planning processes to introduce change
- Plans to introduce change are made in consultation with affected individuals/groups
- The organisation's objectives and plans to introduce change are explained clearly to individuals/teams
- Develop creative and flexible approaches to solutions
- Alternative approaches to managing workplace issues and problems are identified and analysed
- Risks are assessed and action is taken to achieve a recognised benefit or advantage to the organisation
- The workplace is managed in a way that promotes the development of innovative approaches and outcomes
- Creative and responsive approaches to resource management improves productivity and/or reduces costs in a competitive environment
- Manage emerging challenges and opportunities
- Individuals/teams respond effectively and efficiently to changes in the organisation's goals, plans and priorities
- Coaching and mentoring assists individuals/teams develop competencies to handle change efficiently and effectively
- Individuals/teams are kept informed of progress in the implementation of change
- Recommendations for improving the methods/techniques to manage change are negotiated with designated persons/groups